For businesses and IT providers
They keep your systems running. We make the work flow.
We work alongside managed IT providers, not instead of them. Each side keeps doing what it does best, and the client gets both.
A clear split of responsibilities
| Your IT provider | SmoothFlow-AI |
|---|---|
| Identity, security, devices and backup | Mapping how work actually gets done |
| Microsoft or Google licensing and administration | Finding which workflows are worth improving |
| Support desk and infrastructure | Low-code automation and integrations between business systems |
| Security policy and compliance tooling | Choosing and setting up AI for specific tasks |
| Staff guidance on everyday AI use |
Where the two meet, such as permissions, licensing changes or new apps, we agree the approach with your IT provider before anything changes.
For businesses
You don’t need to choose between us and your IT provider. We’ll share our findings with them, respect the security standards they’ve set, and hand over documentation they can support.
For IT providers
Clients increasingly ask about AI and automation. Process discovery, workflow design and AI tool selection are time-consuming and hard to scale inside a support contract. We can take that work on while you keep the client relationship and the environment.
- We don’t resell licences or compete for managed services.
- We follow your security baseline and change process.
- Everything we build is documented for your team.
Are you an IT provider?
If your clients ask about workflow automation or AI and you'd rather not take on process work yourself, let's talk about working together.