SmoothFlow-AI

Workflow and AI help for engineering consultancies

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Respond to every enquiry, even when you're busy

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Workflow & AI Fit Review for small businesses

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Get quotes and proposals out the door faster

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Workflow and AI help for private health clinics

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One-workflow sprint: fix one process and measure it

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Connected workflows across your business systems

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Take repetitive admin off your team's plate

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Workflow and AI help for trades and home services

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A modern website and marketing engine, built with AI

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Ongoing workflow and AI support, month to month

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Workflow and AI help for property managers

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Find answers in your own documents, fast

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Workflow and AI help for manufacturers and suppliers

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Shop and restaurant package: get more from your POS

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Workflow and AI help for restaurants and retailers

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Let your team use AI without risking client data

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A one-page AI policy your team will actually follow

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About SmoothFlow-AI: who you'll work with

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Why we exist

Small and mid-sized businesses are being sold AI from every direction: new subscriptions, add-on licences and features switched on inside the software they already use. What’s usually missing is someone independent to ask a simpler question first: what’s slowing this business down, and what’s the least complicated way to fix it?

Copilot renewal coming up? Find out who's using it

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How we work: workflow first, AI where it helps

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The order we try things in

Most problems don’t need new technology. We work up this list and stop at the first step that solves the problem well:

Use what you already own. Your accounting, booking, practice or store software, and Microsoft 365 or Google Workspace, often include automation and AI features that nobody has set up.
Connect it with low-code automation. Tools such as Power Automate, Zapier or Make join systems together without custom software.
Add a specialist AI service. When a task needs it, such as reading varied documents or drafting from your own content, we choose a service that fits the job, your budget and your data.
Build custom only when it’s justified. If nothing off the shelf fits and the business case is clear, we build, and we document it so you aren’t dependent on us.

How each piece of work runs

Understand the work. We talk to the people who do it and look at the systems involved.
Measure a baseline. Time, errors, response times or costs, measured before we change anything.
Pilot with people in control. A small test where your team reviews and approves every step.
Decide on the evidence. If the measures clear the bar we agreed, we roll it out. If not, we adjust or stop.

Our commitments

No long contracts. Projects have a fixed scope and fee. Ongoing support is month to month.
No licence quotas. We don’t earn commission on software or seats. Sometimes our advice is to cancel something.
No single-vendor agenda. We work across Microsoft, Google, OpenAI, Anthropic, open-weight models and industry platforms, and recommend what fits your situation.
You keep what we build. You receive the documentation, settings and access to run or move every workflow we set up.

How we handle data and AI choices

We match tools to how sensitive your information is. Public marketing copy can use almost any reputable service. Client-confidential, personal or health information needs tools with suitable contracts, data residency and settings, and sometimes infrastructure you control. We write down where your data goes so you can make informed decisions.

Privacy policy

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Last updated: 19 October 2026

SmoothFlow-AI is a trade name of Big Hat Group Inc., based in Calgary, Alberta. This policy explains how we handle personal information collected through this website.

Terms of use

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Last updated: 19 October 2026

This website is operated by Big Hat Group Inc. under the trade name SmoothFlow-AI.

Information only

Content on this site is general information, not professional, legal or financial advice. Examples on this site are illustrative unless clearly stated otherwise.

Thanks for getting in touch

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While you wait, you might find these useful:

Working with your IT provider on workflow and AI

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A clear split of responsibilities

Your IT provider	SmoothFlow-AI
Identity, security, devices and backup	Mapping how work actually gets done
Microsoft or Google licensing and administration	Finding which workflows are worth improving
Support desk and infrastructure	Low-code automation and integrations between business systems
Security policy and compliance tooling	Choosing and setting up AI for specific tasks
	Staff guidance on everyday AI use

Where the two meet, such as permissions, licensing changes or new apps, we agree the approach with your IT provider before anything changes.